Confidential Resources
In most instances, service providers from the following resources can speak with you confidentially about your concerns:
WSU Yakima Counseling Services
Yakima students can access the WSU Health Sciences Counseling services in-person or via telehealth by calling 509-358-7740 to schedule an appointment. If you are experiencing a mental health crisis, call 509-368-6500.
WSU Mental Health and Well-being
Regardless of where you are with your own mental health, these resources can help:
- WellTrack Boost: An app with self-guided therapy and resources.
- Peer-to-Peer Support with togetherall: Anonymous and safe space to chat with others about mental health/illness.
- Welltrack Connect (The Shrink Space): Find a mental health professional in your community.
HealthiestYou App
Free online counseling through the HealthiestYou App, a 24-hour telehealth service that connects you with a board-certified physician via phone or video chat. Students who have WSU’s graduate or international student health insurance can access their student portal here.
Employee Assistance Program
The Employee Assistance Program (EAP) helps WA State Government employees and their family members resolve personal or work-related problems through:
- Counseling
- Legal Consultation
- Financial Counseling
Using your EAP does not cost you anything. 1-877-313-4455
Aspen Victim Advocacy Services
Aspen’s Victim Advocacy Services provides free and confidential victim-centered services to survivors of sexual violence. Services include:
- Sexual assault and crime survivor advocacy
- 24-hour access to services
- Advocacy-based counseling
- Therapy
- Information about abuse and assault
- Referrals to other helpful programs
- Help with housing
- Support through the legal, medical and criminal justice systems
- Community presentations and education
For more information call 509-452-9675.
YWCA Domestic Violence Awareness Services
YWCA provides a 24-hour crisis line, and comprehensive domestic violence program, shelter, and confidential services. 509-248-7796
Lower Valley Crisis & Support Center
The Lower Valley Crisis and Support Center, located in Sunnyside, offers emergency shelter to survivors of domestic violence. 509-837-6689
Yakima Valley Memorial Hospital
The Yakima Valley Memorial Hospital has a Sexual Assault Nurse Examiner (SANE) available to provide evidence gathering medical examinations for victims of sexual assault. 509-575-8000
Yakima 24-Hour Crisis Line
Healthcare crisis line providing information, crisis intervention, and on-going support. 509-575-4200
National Suicide Prevention Lifeline
1-800-273-TALK (8255) Press 1 for veteran’s services. Prefer text-based assistance? Try the Lifeline Chat.
National Sexual Assault Hotline
The RAINN Hotline offers 24/7 confidential support. For text support and more specific hotline services, visit RAINN’s website. 800-656-4673
Free Clinic Directory
Information about free and low-cost health care options in the state of Washington.
University Resources
These offices share information only on a need-to-know basis but cannot guarantee confidentiality. Unless designated as a confidential resource, WSU employees are required to report incidents of sexual harassment and misconduct to CCR or the WSU Title IX Coordinator.
Compliance and Civil Rights (CCR)
CCR works closely with CCS on student matters or HRS on employee matters involving discrimination, sexual harassment and sexual misconduct. CCR conducts investigations, makes findings of fact, and determines whether Executive Policy 15: WSU Policy Prohibiting Discrimination and Harassment was violated. CCR also provides trainings about discrimination, sexual harassment, and sexual misconduct. Housed on the Pullman Campus, CCR works with all WSU Campuses across the system. Interpretive services are available. French 220, 509-335-8288.
Center For Community Standards (CCS)
CCS administers the student conduct system and addresses potential violations of the WSU Standards of Conduct for Students. CCS participates in investigative meetings with CCR and addresses any disciplinary action, as appropriate, after the investigation is complete. CCS is housed on the Pullman Campus but works closely with conduct officers on all campuses. The same Standards of Conduct apply to all students, regardless of their campus location. French Ad 130, 509-335-4532.
Human Resource Services (HRS)
HRS assist individuals with their employment needs. HRS occasionally works with CCR when matters that implicate EP 15 may also implicate policies within the purview of HRS. HRS may also work with supervisors to address any disciplinary action, as appropriate, after the preliminary investigation is complete. While HRS is housed on the Pullman Campus, there are representatives from HRS on each campus system-wide.
Nursing – Student Resources
Visit the College of Nursing’s website for additional nursing student resources.
Office of the Dean of Students (ODOS)
ODOS can assist you in coordinating resources and support, such as making changes in classes or your schedule. This office also can help you resolve housing issues, notify faculty if you will be leaving campus for a short time, and assist you with other challenges you may encounter. This office also has Student Conduct Advisors available to help students understand the conduct process, resources, and available options. Housed on the Pullman Campus, ODOS works with all WSU Campuses across the system. French Ad 134, Pullman WA. 509-335-5757
Office of the University Ombuds
The ombuds is designated by the university to function as an impartial and neutral resource to assist all members of the university community. The ombuds provides information relating to university policies and procedures and facilitates the resolution of problems and grievances through informal investigation and mediation. The office does not replace or supersede other university grievances, complaint, or appeal procedures. 509-335-1195.
Office of Veterans Affairs & Student Veterans Center (SVC)
The WSU SVC is a place to meet, relax, study, learn, and find resources for all veteran students. Located within the SVC, the Office of Veterans Affairs can answer questions concerning VA education benefits, while serving as a liaison to other university offices, schools, the VA, and the military services. The transition from military service to higher education can be challenging. The SVC and Office of Veteran Affairs can provide you with the support to help you reach your goals. 509-335-1234.
Police & Legal Resources
In Case of Emergency Call 911
Pacific Northwest University (PNWU) Security Office
PNWU Security provides information about Pacific Northwest University’s (PNWU) security policies and procedures. 509-452-5100
Yakima Valley College (YVC) Campus Security
Yakima Valley College (YVC) Campus Safety and Security office’s website provides safety types, emergency procedure guidelines, and campus security. 509-574-4610
Yakima County Sheriff’s Department
Law enforcement: 509-574-2500
Northwest Justice Project Free Legal Hotline (CLEAR)
Coordinated Legal Education Advice and Referrals (CLEAR) is Washington state’s publicly funded legal aid program. CLEAR provides free legal assistance and representation to those who qualify based on income. You can also visit the CLEAR website for legal education materials and tools. Central line 1-888-201-1012