In most instances, service providers from the following resources can speak with you confidentially about your concerns:
WSU Tri-Cities Student Counseling Services
WSU Counseling Services provides confidential and private counseling and can provide information about referrals and options, including helping you to access services related to academics, housing, transportation, and medication referrals. 509-372-7153.
Benton County – Greater Columbia Behavioral Health Crisis Line
Mental health crisis line 1-888-544-9986. To learn more about the mental health crisis line visit Washington Healthcare Authority.
Tri-Cities Community Health
Tri-Cities Community Health has locations in each of the Tri-Cities and offers medical, dental, mental health, and urgent care services. Their services are available to anyone, and a sliding fee scale is available for patients who qualify. 509-547-2204.
Kadlec Regional Medical Center
The Kadlec Regional Medical Center Emergency Department is open 24 hours, providing confidential care. Regional has a Sexual Assault Nurse Examiner (SANE) available to provide evidence gathering medical examinations for victims of sexual assault. 509-946-4611.
Free online counseling through the HealthiestYou App, a 24-hour telehealth service that connects you with a board-certified physician via phone or video chat. Students who have WSU’s graduate or international student health insurance can access their student portal here.
Employee Assistance Program
The Employee Assistance Program (EAP) helps WA State Government employees and their family members resolve personal or work-related problems through:
- Legal Consultation
- Financial Counseling
Using your EAP does not cost you anything. 1-877-313-4455
Domestic Violence Services of Benton & Franklin Counties (DVS)
DVS provides free, safe, and confidential shelter and support to victims of domestic violence. DVS is available 24-hours a day to assist anyone who has questions or concerns about domestic violence. 509-582-9841 or 1-800-648-1277.
The Support, Advocacy & Resource Center (SARC)
SARC provides crisis services, support, and advocacy to victims, non-offending family members, and others who are impacted by crime, 24 hours a day. SARC services are free of charge and confidential. 509-374-5391.
National Suicide Prevention Lifeline
1-800-273-TALK (8255) Press 1 for veteran’s services. Prefer text-based assistance? Try the Lifeline Chat.
National Sexual Assault Hotline
The RAINN Hotline offers 24/7 confidential support. For text support and more specific hotline services, visit RAINN’s website. 800-656-4673
Free Clinic Directory
Information about free and low-cost health care options in the state of Washington.
These offices share information only on a need-to-know basis but cannot guarantee confidentiality. Unless designated as a confidential resource, WSU employees are required to report incidents of sexual harassment and misconduct to CCR or the WSU Title IX Coordinator.
Compliance and Civil Rights (CCR)
CCR works closely with CCS on student matters or HRS on employee matters involving discrimination, sexual harassment and sexual misconduct. CCR conducts investigations, makes findings of fact, and determines whether Executive Policy 15: WSU Policy Prohibiting Discrimination and Harassment was violated. CCR also provides trainings about discrimination, sexual harassment, and sexual misconduct. Housed on the Pullman Campus, CCR works with all WSU Campuses across the system. Interpretive services are available. French 225, 509-335-8288.
Center For Community Standards
CCS administers the student conduct system and addresses potential violations of the WSU Standards of Conduct for Students. CCS participates in investigative meetings with CCR and addresses any disciplinary action, as appropriate, after the investigation is complete. CCS is housed on the Pullman Campus but works closely with conduct officers on all campuses. The same Standards of Conduct apply to all students, regardless of their campus location. French Ad 130, 509-335-4532.
Human Resource Services (HRS)
HRS assist individuals with their employment needs. HRS occasionally works with CCR when matters that implicate EP 15 may also implicate policies within the purview of HRS. HRS may also work with supervisors to address any disciplinary action, as appropriate, after the preliminary investigation is complete. While HRS is housed on the Pullman Campus, there are representatives from HRS on each campus system-wide.
WSU Tri-Cities Access Services
WSU Tri-Cities Disability Services Office strives to coordinate services to empower students with disabilities to participate and excel in every aspect of academic and campus life. 509-372-7352.
Tri-Cities Community Resources
Find local counseling services, help lines, legal, medical and transportation services.
Office of Veterans Affairs
The Office of Veterans Affairs can answer questions concerning VA education benefits, while serving as a liaison to other university offices, schools, the VA, and the military services. The transition from military service to higher education can be challenging. The Office of Veteran Affairs can provide you with the support to help you reach your goals. 509-372-7364.
Police & Legal Resources
In Case of Emergency Call 911
Richland/Kennewick/Pasco Police Non-Emergency Dispatch Number
Law enforcement. 509-628-0333
Benton County Sheriff’s Department
Law enforcement. 509-786-5615
Northwest Justice Project Free Legal Hotline (CLEAR)
Coordinated Legal Education Advice and Referrals (CLEAR) is Washington state’s publicly funded legal aid program. CLEAR provides free legal assistance and representation to those who qualify based on income. You can also visit the CLEAR website for legal education materials and tools. Central line 1-888-201-1012
In addition, printer-friendly resource flyers are available here: