In most instances, service providers from the following resources can speak with you confidentially about your concerns:
WSU Cougar Health Services (For Students)
Cougar Health Services offers health services for students on campus including:
- Counseling and Psychological Services
- Medical Clinic
- Vision Clinic
The Counseling and Psychological Services (CAPS) provides crisis support, individual counseling and group counseling for those who have experienced sexual assault. If you are experiencing a mental health crisis, call 509-335-4511. For after-hours crisis call 509-335-2159. Washington Building, 509-335-3575
Whitman County – Greater Columbia Behavioral Health Crisis Line
Mental health crisis line 1-866-871-6385. To learn more about the mental health crisis line visit Washington Healthcare Authority.
Free online counseling through the HealthiestYou App, a 24-hour telehealth service that connects you with a board-certified physician via phone or video chat. Students who have WSU’s graduate or international student health insurance can access their student portal here.
Employee Assistance Program
The Employee Assistance Program (EAP) helps WA State Government employees and their family members resolve personal or work-related problems through:
- Legal Consultation
- Financial Counseling
Using your EAP does not cost you anything. 1-877-313-4455
Alternatives To Violence of the Palouse (ATVP)
ATVP provides supportive services to all victims and survivors of domestic violence, sexual assault/abuse, and stalking. ATVP’s legal advocates can help you assess safety needs and obtain protective orders. Services are confidential, free of charge, and offered without discrimination. ATVP also houses the Whitman County Crime Victim Service Center, which offers many of these services to all victims of crime. ATVP’s 24/7 Free & Confidential Hotline: 509-332-4357.
Pullman Regional Hospital (PRH)
Pullman Regional Hospital’s Emergency Department is open 24 hours, providing confidential care. PRH has a Sexual Assault Nurse Examiner (SANE) available to provide evidence gathering medical examinations for victims of sexual assault. PRH also offers prophylaxis treatment and education. The Social Services department can provide emotional support and counseling and help people learn about their options and additional community resources. 509-332-2541
National Suicide Prevention Lifeline
1-800-273-TALK (8255) Press 1 for veteran’s services. Prefer text-based assistance? Try the Lifeline Chat.
National Sexual Assault Hotline
The RAINN Hotline offers 24/7 confidential support. For text support and more specific hotline services, visit RAINN’s website. 800-656-4673
Free Clinic Directory
Information about free and low-cost health care options in the state of Washington.
These offices share information only on a need-to-know basis but cannot guarantee confidentiality. Unless designated as a confidential resource, WSU employees are required to report incidents of sexual harassment and misconduct to CCR or the WSU Title IX Coordinator.
Compliance and Civil Rights (CCR)
CCR works closely with CCS on student matters or HRS on employee matters involving discrimination, sexual harassment and sexual misconduct. CCR conducts investigations, makes findings of fact, and determines whether Executive Policy 15: WSU Policy Prohibiting Discrimination and Harassment was violated. CCR also provides trainings about discrimination, sexual harassment, and sexual misconduct. Housed on the Pullman Campus, CCR works with all WSU Campuses across the system. Interpretive services are available. French 225, 509-335-8288.
Center For Community Standards (CCS)
CCS administers the student conduct system and addresses potential violations of the WSU Standards of Conduct for Students. CCS participates in investigative meetings with CCR and addresses any disciplinary action, as appropriate, after the investigation is complete. CCS is housed on the Pullman Campus but works closely with conduct officers on all campuses. The same Standards of Conduct apply to all students, regardless of their campus location. French Ad 130, 509-335-4532.
Human Resource Services (HRS)
HRS assist individuals with their employment needs. HRS occasionally works with CCR when matters that implicate EP 15 may also implicate policies within the purview of HRS. HRS may also work with supervisors to address any disciplinary action, as appropriate, after the preliminary investigation is complete. While HRS is housed on the Pullman Campus, there are representatives from HRS on each campus system-wide.
Office of the Dean of Students (ODOS)
ODOS can assist you in coordinating resources and support, such as making changes in classes or your schedule. This office also can help you resolve housing issues, notify faculty if you will be leaving campus for a short time, and assist you with other challenges you may encounter. This office also has Student Conduct Advisors available to help students understand the conduct process, resources, and available options. Housed on the Pullman Campus, ODOS works with all WSU campuses across the system. French Ad 134, Pullman WA. 509-335-5757
Office of the University Ombudsman
The ombudsman is designated by the university to function as an impartial and neutral resource to assist all members of the university community. The ombudsman provides information relating to university policies and procedures and facilitates the resolution of problems and grievances through informal investigation and mediation. The office does not replace or supersede other university grievances, complaint, or appeal procedures. 509-335-1195.
The Access Center provides accommodations and services to incoming and current WSU students with disabilities, psychological or medical conditions, or temporary injuries that limit their access to the educational environment. 509-335-3417
Office of Veterans Affairs & Student Veterans Center (SVC)
The WSU SVC is a place to meet, relax, study, learn, and find resources for all veteran students. Located within the SVC, the Office of Veterans Affairs can answer questions concerning VA education benefits, while serving as a liaison to other university offices, schools, the VA, and the military services. The transition from military service to higher education can be challenging. The SVC and Office of Veteran Affairs can provide you with the support to help you reach your goals. 509-335-1234.
The mission of the Women*s Center is to engage with the multi-dimensional experiences of women students, to challenge patterns of injustice for people of all genders, and to provide a welcoming and inclusive space. The Women*s Center offers:
- Activity Space
- Skill building
- Cougar Safe Rides
The Women*s Center resources are student-driven, community-supported, and are an integral part of a seamless learning and living environment.
Gender Identity/Expression and Sexual Orientation Resource Center (GIESORC)
GIESORC promotes education, empowerment, and engagement for gay, lesbian, bisexual, transgender, questioning, and ally constituents across the Washington State University system. GIESORC also provides resources, education, advocacy, and training to students and employees. 509-335-8841
The Office of Multicultural Student Services and Student Centers
The Student Centers are learning communities that promote the understanding of and appreciation for cultural and ethnic diversity. The African American, Asian American and Pacific Islander, Chicanx Latinx, Smart Start Program, and Native American student centers offer:
- Personal Guidance, Advising, and Advocacy
- Tutoring and Study Space
- Strategic Team Approach to Retention
- Referrals to University and Community Resources
- Cultural/Social Activities & Events
- Graduation Celebrations and Student Recognition
- Internship, Jobs, and Graduate School Information
- A Community of Support
- Academic Advising and Personal Academic Progress Planning
Division of Student Affairs
The Division of Student Affairs seeks to assist students throughout their educational journey at WSU and beyond. Their web page lists various resources to help students lead successful and productive lives.
Cougs Feeding Cougs
The Cougar Meal Swipe program provides funds to use at campus dining locations. The Cougar Food Pantry, located on the ground floor of the CUB, is open to all Pullman students in need of a snack, meal, or basic personal items.
Cougar Success aims to help students navigate and take advantage of all the opportunities and resources available at WSU.
Police & Legal Resources
In Case of Emergency Call 911
WSU Police Department
Law enforcement for on-campus incidents. 509-332-2521
Pullman Police Department
Law enforcement for all off-campus incidents. 509-334-0802
Northwest Justice Project Free Legal Hotline (CLEAR)
Coordinated Legal Education Advice and Referrals (CLEAR) is Washington state’s publicly funded legal aid program. CLEAR provides free legal assistance and representation to those who qualify based on income. You can also visit the CLEAR website for legal education materials and tools. Central line 1-888-201-1012
In addition, printer-friendly resource flyers in PDF format are available at the following links: