In most instances, service providers from the following resources can speak with you confidentially about your concerns:
Cougar Health Services offers health services for students on campus including:
- Counseling and Psychological Services
- Medical Clinic
- Vision Clinic
The Counseling and Psychological Services (CAPS) provides crisis support, individual counseling and group counseling for those who have experienced sexual assault. If you are experiencing a mental health crisis, call 509-335-4511. For after-hours crisis call 509-335-2159. Washington Building, 509-335-3575
Free online counseling through the HealthiestYou App, a 24-hour telehealth service that connects you with a board-certified physician via phone or video chat. Students who have WSU’s graduate or international student health insurance can access their student portal here.
The Employee Assistance Program (EAP) helps WA State Government employees and their family members resolve personal or work-related problems through:
- Legal Consultation
- Financial Counseling
Using your EAP does not cost you anything. 1-877-313-4455
ATVP provides supportive services to all victims and survivors of domestic violence, sexual assault/abuse, and stalking. ATVP’s legal advocates can help you assess safety needs and obtain protective orders. Services are confidential, free of charge, and offered without discrimination. ATVP also houses the Whitman County Crime Victim Service Center, which offers many of these services to all victims of crime. ATVP’s 24/7 Free & Confidential Hotline: 509-332-4357.
Pullman Regional Hospital’s Emergency Department is open 24 hours, providing confidential care. PRH has a Sexual Assault Nurse Examiner (SANE) available to provide evidence gathering medical examinations for victims of sexual assault. PRH also offers prophylaxis treatment and education. The Social Services department can provide emotional support and counseling and help people learn about their options and additional community resources. 509-332-2541
Information about free and low-cost health care options in the state of Washington.
These offices share information only on a need-to-know basis but cannot guarantee confidentiality. Unless designated as a confidential resource, WSU employees are required to report incidents of sexual harassment and misconduct to CCR or the WSU Title IX Coordinator.
CCR works closely with CCS on student matters or HRS on employee matters involving discrimination, sexual harassment and sexual misconduct. CCR conducts investigations, makes findings of fact, and determines whether Executive Policy 15: WSU Policy Prohibiting Discrimination and Harassment was violated. CCR also provides trainings about discrimination, sexual harassment, and sexual misconduct. Housed on the Pullman Campus, CCR works with all WSU Campuses across the system. Interpretive services are available. French 225, 509-335-8288.
CCS administers the student conduct system and addresses potential violations of the WSU Standards of Conduct for Students. CCS participates in investigative meetings with CCR and addresses any disciplinary action, as appropriate, after the investigation is complete. CCS is housed on the Pullman Campus but works closely with conduct officers on all campuses. The same Standards of Conduct apply to all students, regardless of their campus location. French Ad 130, 509-335-4532.
HRS assist individuals with their employment needs. HRS occasionally works with CCR when matters that implicate EP 15 may also implicate policies within the purview of HRS. HRS may also work with supervisors to address any disciplinary action, as appropriate, after the preliminary investigation is complete. While HRS is housed on the Pullman Campus, there are representatives from HRS on each campus system-wide.
ODOS can assist you in coordinating resources and support, such as making changes in classes or your schedule. This office also can help you resolve housing issues, notify faculty if you will be leaving campus for a short time, and assist you with other challenges you may encounter. This office also has Student Conduct Advisors available to help students understand the conduct process, resources, and available options. Housed on the Pullman Campus, ODOS works with all WSU campuses across the system. French Ad 134, Pullman WA. 509-335-5757
The ombudsman is designated by the university to function as an impartial and neutral resource to assist all members of the university community. The ombudsman provides information relating to university policies and procedures and facilitates the resolution of problems and grievances through informal investigation and mediation. The office does not replace or supersede other university grievances, complaint, or appeal procedures. 509-335-1195.
Student Financial Services assist with financial aid information including applying for aid, financial aid options, workshops, loans, scholarships, cost of attendance, financial aid offers, emergency assistance, and other student financial services.
The Access Center provides accommodations and services to incoming and current WSU students with disabilities, psychological or medical conditions, or temporary injuries that limit their access to the educational environment. 509-335-3417
A gender inclusive restroom is one that anyone of any gender can use. They benefit all people, including people who are gender diverse, transgender, parents/caregivers and people with caregivers or personal attendants.
The WSU SVC is a place to meet, relax, study, learn, and find resources for all veteran students. Located within the SVC, the Office of Veterans Affairs can answer questions concerning VA education benefits, while serving as a liaison to other university offices, schools, the VA, and the military services. The transition from military service to higher education can be challenging. The SVC and Office of Veteran Affairs can provide you with the support to help you reach your goals. 509-335-1234.
International Student Services assist with maintaining visa status, immigration advisories, support for new and graduating international students, F-1 and J-1 students, sponsored students, student resources outside the classroom, travel and transfer regulations, CPT, OPT and career services, taxes for students and scholars, and volunteer opportunities.
Student Legal Services is a student run office created to serve the legal needs of current students at WSU. They offer free 30-minute legal consultations with their attorney, Wynn Mosman, to students who have a valid WSU student ID. They also offer internship opportunities each semester to highly motivated students aspiring to gain insight into the dynamics of the legal profession.
The mission of the Women*s Center is to engage with the multi-dimensional experiences of women students, to challenge patterns of injustice for people of all genders, and to provide a welcoming and inclusive space. The Women*s Center offers:
- Activity Space
- Skill building
- Cougar Safe Rides
The Women*s Center resources are student-driven, community-supported, and are an integral part of a seamless learning and living environment.
GIESORC promotes education, empowerment, and engagement for gay, lesbian, bisexual, transgender, questioning, and ally constituents across the Washington State University system. GIESORC also provides resources, education, advocacy, and training to students and employees. 509-335-8841
The Student Centers are learning communities that promote the understanding of and appreciation for cultural and ethnic diversity. The African American, Asian American and Pacific Islander, Chicanx Latinx, Smart Start Program, and Native American student centers offer:
- Personal Guidance, Advising, and Advocacy
- Tutoring and Study Space
- Strategic Team Approach to Retention
- Referrals to University and Community Resources
- Cultural/Social Activities & Events
- Graduation Celebrations and Student Recognition
- Internship, Jobs, and Graduate School Information
- A Community of Support
- Academic Advising and Personal Academic Progress Planning
The Division of Student Affairs seeks to assist students throughout their educational journey at WSU and beyond. Their web page lists various resources to help students lead successful and productive lives.
The Cougar Meal Swipe program provides funds to use at campus dining locations. The Cougar Food Pantry, located on the ground floor of the CUB, is open to all Pullman students in need of a snack, meal, or basic personal items.
Cougar Success aims to help students navigate and take advantage of all the opportunities and resources available at WSU.
Police & Legal Resources
Law enforcement for on-campus incidents. 509-332-2521
WSU Police Department also support the use of Seek Then Speak, a web tool available for survivors and others to receive information about Sexual Assault, Crime Victims Rights, Victim Advocacy, Medical Care, and Reporting to Police. The site offers survivors a confidential way to document and gather critical information about their assault that may be helpful should a survivor decide to report to law enforcement or others. WSU Police Department provides more information on how to use Seek Then Speak to start your reporting process, including how your Seek Then Speak report can be used later to report to WSU Police Department.
Law enforcement for all off-campus incidents. 509-334-0802
Coordinated Legal Education Advice and Referrals (CLEAR) is Washington state’s publicly funded legal aid program. CLEAR provides free legal assistance and representation to those who qualify based on income. You can also visit the CLEAR website for legal education materials and tools. Central line 1-888-201-1012
In addition, printer-friendly resource flyers in PDF format are available at the following links: